Steve & Shelly J.
Excellent customer service and site is very user friendly.
I have worked with their team for going on 4+ years now and I can say they’re great and professional. Adriana is wonderful to work with and I feel like overall team USAfact is the best option for any business looking to vet candidates backgrounds.
Very professional and responsive staff. Two thumps up!!
Lewes Public Library
As a public library it is our duty to ensure all staff members who have contact with children, teens, and the elderly are properly vetted before the begin to provide service. USAFact had the most comprehensive packages at pricing that was affordable for a small non-profit.
Christina K, and her team at USAFact are great. We use them frequently for our background checks for all new hires. Their support, prompt responses, and attention to detail is excellent. I really appreciate Christina and her follow through, this truly makes my job easier. Her service to our new hires is also awesome, which in turn, provides a memorable experience for our new hires. Thank you for all that you do!
Customer service is awesome!
Have used USAFact for years for our background checks. Very professional and responsive.
100% Reliable, excellent Customer Support.
Quick and efficient with great customer service!
They are very fast and accurate.
I have worked with USAFact for over 20 years, to run background checks on potential employees. I have always been able to rely on their timely response, accurate information and reasonable pricing for the reports needed. Their staff is also very easy to work with.
We use USAFact for some of our compliance procedures. User friendly, helpful and great customer service.
Service is convenient and intuitive to use for both the client and the applicant. My client rep has been very responsive and wonderful to work with!
Quick and easy! The girl who helped me was awesome.
Very friendly staff!!! Quick and easy process!!!
Easy to use and always great customer service.
Great service provider! They provide a great service with a very intuitive online application. Our firm uses several different providers and they have the best service.
Always a prompt response. If something is slow on the return we get an explanation. If there is something we should be aware of Immediately , we get a phone call. Fantastic Customer Service. The background check is thorough and the information is reliable.
I have had a pleasure to work with this company over the past couple of years. The team has gone above and beyond to help our business and assist in finding solutions. I look forward to continuing to work with this company on upcoming projects.
Great Customer Service! I recommend to anyone!
USA FACT is one of the best service providers I have seen with such a great support staff who helps you with their full efforts and helps you in taking your business to a sky level, highly appreciable team. From Quantum World Technologies Inc. Subodh
Tenant screening for our needs USAFact made it very easy.
Super helpful! Super awesome! 5 stars. Helped me in my immediate moment of need 🙂
We use USAFact for all of our new hires and pre-employment screening. They having amazing customer support!
USA fact provides outstanding customer service. All customer service representatives are courteous and professional. My questions and concerns are addressed timely with follow-up the same day or within 24 hours. I appreciate all they do to ensure compliance with our hiring practices.
Our client care manager, Lissa Orr did a great job and was instrumental in constructing a background package tailored to our company needs at a price that was competitive. The portal is a great tool in creating and following up on a background check. We have been very happy with USA-Fact.