Marina joined USAFact in 2010 as a Customer Service Representative, moving into the role of Account Manager shortly thereafter. After successfully managing many of the company’s enterprise clients, Marina now serves USAFact as Director of Quality Assurance. She ensures our clients are always provided with the excellent, knowledgeable, professional and dedicated service embedded in USAFact’s reputation.
With over a decade of experience in customer service, and a successful track record in operations, Marina ensures all processes and quality product deliveries are aligned with customer expectations. A graduate of San Diego State University, Marina worked for several prominent Southern California cities prior to working at USAFact.